Shipping & Returns

All items purchased on this website ship from the United Kingdom. Please view the shipping services and delivery times below.

United Kingdom:

Royal Mail 2nd Class Parcel (Free) 3-6 days*
Royal Mail 1st Class Parcel 2-3 days*
Royal Mail Tracked 2-3 days*
DPD Tracked for Large Orders over 2kgs 2-5 days*

European Union:

Royal Mail International Standard Parcel 
3-6 days*
Royal Mail International Parcel with Tracking
3-6 days*

 

*Not including weekends and public holidays.

Returning a product:

If you are not 100% satisfied with your purchase, you may return your order for a full refund or a replacement.

You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

The address for all returns is: Snake Brand UK, 112 Prince Rupert Drive, York, YO26 7PU, United Kingdom.